What to do when an invoice for a purchase you did not make appears in KSeF?
Learn how to distinguish a wrong NIP from a suspected scam invoice, when to contact the seller, when to request a correction and how to report abuse in the KSeF 2.0 Taxpayer Application.

Article Summary
An invoice visible in KSeF under your Polish NIP does not mean that you should automatically book it, accept it or deduct VAT. First determine whether it documents a real company purchase, an employee purchase, a seller mistake, a business dispute or suspected fraud.
The safest response is to mark the invoice as pending clarification, stop booking and VAT deduction, and check the seller, amount, date, KSeF number and internal purchase records. Only then decide whether to contact the seller, request a correction or report abuse in the KSeF 2.0 Taxpayer Application.
Since April 24, 2026, the Ministry of Finance provides a scam invoice reporting function in the KSeF 2.0 Taxpayer Application. The Ministry also says that scam invoices should no longer be reported through the old KSeF notification form.
Why an unfamiliar invoice may appear in KSeF
Purchase invoices in KSeF are visible to the entity shown on the invoice as the buyer, meaning Podmiot2. If the seller enters your NIP, the invoice may appear on your purchase invoice list even if nobody in your company recognizes the purchase.
This is not always fraud. It may be an employee purchase, a wrong buyer selected by the seller, a NIP typo, a purchase made by another unit, or an order that has not yet reached accounting.
The first step is not to book or delete the invoice. The first step is to classify the case and preserve an audit trail.
| Possible cause | What to check first | Typical response |
|---|---|---|
| Employee purchase | Whether someone in the team bought something for the company. | Add the person, purpose and approval before booking. |
| Wrong NIP | Whether the seller exists and the number resembles another buyer. | Ask the seller for a correction or a zeroing correction. |
| Business dispute | Whether there was a contract, order, complaint or partial delivery. | Hold booking until the counterparty explains it. |
| Suspected abuse | Whether there was no business relationship or real transaction. | Report the invoice as abuse in the KSeF 2.0 Taxpayer Application. |
Can the invoice be rejected or hidden in KSeF?
The official KSeF 2.0 manual is explicit: KSeF does not provide approval or rejection of invoices after the buyer receives them. The system is for issuing, receiving and accessing invoices, not for resolving disputes between parties.
If an invoice was issued to the wrong buyer, the clarification happens outside KSeF. The result may later appear in KSeF as a correcting invoice to zero and a new invoice issued to the correct entity.
Hiding an invoice is only an organizational action. It does not replace contacting the seller, obtaining a correction, making an accounting decision or reporting abuse when the invoice looks suspicious.
| Action | Meaning | What it does not solve |
|---|---|---|
| Clarification with the seller | Establish whether there was an error, purchase or dispute. | It does not change the document without the issuer's correction. |
| Correction to zero | The issuer neutralizes the incorrect invoice. | The buyer cannot do this unilaterally. |
| Hide invoice | Keeps the view organized. | It does not settle tax or accounting treatment. |
| Report abuse | Sends a suspected fraud or abuse case to tax administration. | It is not the normal complaint path for every error. |
Verification Workflow
Start with the data visible on the purchase invoice list: seller identifier and name, KSeF number, invoice number, issue date, KSeF save date, receipt date, net, gross and VAT amounts, and sending mode.
Compare these data with internal sources: purchase orders, contracts, emails, company cards, expense reports, delivery confirmations and employee approvals. If your company has several units or many employees purchasing on the company NIP, check that context too.
A good process avoids memory-based decisions. KSeF supplies the document, but the company must confirm the economic substance of the purchase.

When to contact the seller and when to report abuse
If the seller is known and the case looks like a mistake, contact the seller first. Provide the KSeF number, seller invoice number, date, amount and a simple explanation that the invoice appeared under your NIP but the purchase is not confirmed.
If the seller confirms an error, agree the correction path with accounting. In wrong-buyer cases, a correction to zero and a new invoice for the correct buyer may be needed.
Use the abuse report when you suspect fraud or abuse. The Ministry of Finance describes the path in the KSeF 2.0 Taxpayer Application: invoice list, invoice details, abuse report, reason, justification, statement and confirmation.
| Situation | Recommended action |
|---|---|
| Known seller, likely NIP mistake | Contact seller and request correction. |
| No known relationship or transaction | Report abuse if the suspicion remains after verification. |
| Employee purchase possible | Run internal clarification first. |
| Service quality dispute | Treat it as a business dispute, not automatically as a scam invoice. |
VAT and Accounting Treatment
An invoice pending clarification should not enter VAT deduction or costs just because it appeared in KSeF. First confirm that the purchase was real and connected with the company's business activity.
The Ministry of Finance explains that VAT deduction depends on general material conditions and on the absence of negative conditions. One negative example is an invoice documenting transactions that did not take place.
Keep correspondence, corrections or report confirmations in the file. For significant values, repeated patterns or suspected fraud, consult a tax adviser.
How to organize the process in your company
KSeF changes purchase invoice handling because documents may appear in the system without an email, paper copy or separate message from the seller. Use working statuses: new invoice, pending clarification, confirmed, waiting for correction, reported as abuse, do not book.
This matters because KSeF does not send automatic system notifications for every new invoice. The official manual says the taxpayer's software should query KSeF for available invoices.
In KSeFGPT, the process can rely on invoice lists, filtering, counterparty checks and fast separation of unclear cases from invoices ready for accounting.
Control incoming KSeF invoices before they reach accounting
KSeFGPT helps fetch, filter and analyze KSeF invoices so your team can separate documents ready for accounting from invoices that need clarification.
Go to KSeFGPTRecommended Reading
If the unfamiliar invoice turns out to be the seller's mistake, read Correcting invoice in KSeF to understand why an accepted KSeF invoice is not edited directly.
For dates and receipt timing, see Payment term for a KSeF invoice. For statuses, KSeF numbers and proof of acceptance, read UPO in KSeF.
Control incoming KSeF invoices before they reach accounting
KSeFGPT helps fetch, filter and analyze KSeF invoices so your team can separate documents ready for accounting from invoices that require clarification.
Go to KSeFGPTFrequently Asked Questions
Do I have to book an invoice in KSeF if it is not my purchase?
No. First verify whether the purchase really belongs to your company, whether it may be an employee purchase, a wrong NIP, or a suspected abuse. Do not treat an invoice documenting a transaction that did not happen as a normal cost or VAT deduction.
Can I reject an incoming invoice in KSeF?
No. The official KSeF 2.0 manual says that KSeF does not provide an approval or rejection function for invoices received by the buyer. Disputes are clarified outside the system, while justified cases may use invoice hiding or abuse reporting.
What should I do if the seller used the wrong NIP?
Contact the seller, describe the error and ask for correction. In many wrong-buyer cases the seller should issue a correcting invoice to zero and then issue a new invoice to the proper buyer. Confirm the exact treatment with accounting.
Where do I report a scam invoice in KSeF?
Since April 24, 2026, the Ministry of Finance provides scam invoice reporting in the KSeF 2.0 Taxpayer Application. Open Invoices, Invoice list, invoice details and use the abuse report option.
Does an abuse report replace contacting the seller?
Not always. For an ordinary mistake or business dispute, collect evidence and contact the issuer first. The abuse report is for invoices where the taxpayer suspects fraud or abuse.
Sources
This article is based on official Ministry of Finance and KSeF materials checked on June 1, 2026.
- Scam invoice reporting available in the KSeF 2.0 Taxpayer Application
Ministry of Finance · accessed: June 1, 2026
Official note about reporting invoices suspected of fraud or abuse in the KSeF 2.0 Taxpayer Application.
- Issuing and receiving invoices
Ministry of Finance · accessed: June 1, 2026
Official answers on receiving invoices, employee purchases and corrections to zero.
- KSeF frequently asked questions
Ministry of Finance · accessed: June 1, 2026
Official explanations on VAT deduction and invoices documenting transactions that did not take place.
- KSeF 2.0 manual part II
Ministry of Finance · accessed: June 1, 2026
Manual covering invoice rejection, hiding, wrong buyer corrections, scam reports and lack of automatic notifications.
Zweryfikowano merytorycznie: Bogdan Mazurek
Tax adviser · June 1, 2026
Reviewed for the distinction between wrong buyer data, suspected abuse, VAT deduction hold and practical documentation of the accounting decision.
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